Client Information Hub

Home > Care Staff Agency > How to Book > Cancellation or Suspension of Service

Cancellation or Suspension of Service

Should you wish to make a cancellation, you may do so in line with the Terms of Business.

In some instances it may become necessary for Care Dynamics to suspend services to the Service User / Organisation.

Examples of instances where this may occur include: 


  • Verbal harassment, physical or sexual assault upon a Staff Member by the Service User or a Member of their Staff or Household
  • Where we believe we do not have the skills necessary to provide the correct service
  • Where the Service User / Organisation does not provide a safe working environment for Staff Members to carry out their duties
  • When our Staff Member is refused access to the Service User
  • Non-payment by the Client
  • Notice for the withdrawal of service will be given both in writing and verbally to the appropriate person in charge.

Call 01202 759965

Our experienced Consultants offer a friendly and helpful service.
For any further information or to make an appointment to discuss your staffing needs, please do not hesitate to contact us.